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    ePARTS facilite et rend plus rapide la recherche des pièces détachées adéquates pour vos produits. Les pièces détachées sont listées par gamme et vous pouvez en consulter une vue éclatée. Le logiciel est gratuit. En tant que client direct de BITZER enregistré sur myBITZER, vous bénéficiez de fonctionnalités avancées en plus – par exemple, la possibilité de voir les tarifs en ligne des pièces détachées individuelles.

    ePARTS facilite et rend plus rapide la recherche des pièces détachées adéquates pour vos produits. Les pièces détachées sont listées par gamme et vous pouvez en consulter une vue éclatée. Le logiciel est gratuit. En tant que client direct de BITZER enregistré sur myBITZER, vous bénéficiez de fonctionnalités avancées en plus – par exemple, la possibilité de voir les tarifs en ligne des pièces détachées individuelles.

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Report counterfeits

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BITZER represents top quality in performance and efficiency. Unfortunately, counterfeiters often use BITZER compressors, spare parts and oils as a template for inferior copies. Here we explain how you can identify BITZER Original products and what we’re doing to fight product piracy.

No one can match the quality and innovation that BITZER has represented in the fields of refrigeration, air conditioning, and heating since 1934.

Nonetheless, criminals continue to launch counterfeit compressors, spare parts and oils, some of which even look like the original at first glance. Fake products can pose a danger to you and your business, resulting in poor performance data, production losses and even system downtime.

There’s no need to take a risk. Performance and safety are the first signs, as counterfeits can compromise your systems, products and reputation – and they’re always more expensive over the long term.

BITZER Original parts alone are worth the investment. We at BITZER make it as simple as possible for you to protect yourself. The QR codes on BITZER compressors and, for example, the BITZER SPOT app allow you to identify original products immediately.

BITZER compressors

BITZER develops and produces state-of-the-art compressors. We’re the only manufacturer worldwide to develop and produce all three primary compressor types ourselves: reciprocating, screw and scroll compressors. And because we test each and every product prior to delivery, we can guarantee you the best quality, performance and reliability.

BITZER spare parts

BITZER compressors are the result of decades of technological development. We’ve coordinated all of our components and continue to improve them. Each and every part plays an important role. Only BITZER Original spare parts can guarantee system quality, safety and efficiency over the long term.

BITZER oils

All BITZER oils fulfil the most stringent quality requirements. With their extraordinary viscosity, low moisture levels and chemical compositions, they’re optimised for BITZER compressors. Only BITZER Original oils can guarantee high system performance and efficiency as well as safe compressor operation.

Prices are unusually low

  • BITZER develops, produces and tests compressors and spare parts in accordance with the highest quality standards. We guarantee the safety, efficiency and reliability of our products and protect your business with this quality promise. You should always be sceptical of dumping prices.

Third-party suppliers are not certified
  • BITZER quality does not end with the product. It also includes our services and retailer network. Purchase equipment exclusively from certified BITZER retailers just to be on the safe side.

The packaging is damaged or looks unusual
  • We at BITZER package our products directly at our factories. Packaging that is damaged or looks unusual is a warning sign. In this case, be sure to verify the authenticity of the product using the BITZER SPOT app immediately.

  • Protect your Systems
  • Fight Product Piracy

Protect your systems from fake products. The consequences are severe:

System damage

  • A counterfeit spare part or an oil with different ingredients from those prescribed can damage compressors and entire systems.

Loss of warranty

  • Only the original can protect you. Even a single counterfeit spare part can damage an original product. Anyone who uses counterfeit products risks losing their warranty protection and may even have to bear all the costs of repair.

Loss of services

  • Only BITZER Original products are eligible for BITZER services. We do not repair any counterfeits.

High costs resulting from production losses

  • Counterfeits can damage your system and business. In addition to repair costs, an inactive system can also result in downtimes and production losses.

Inefficient operation

  • Even if your system is not visibly damaged from the start, copies never match the performance and efficiency of BITZER Original products. The results can include inefficiency, unnecessary costs and damaged goods.

Your reputation is valuable

  • Your reputation can suffer if your business comes to a standstill. Protect your reputation with original products. Your customers and partners rely on you.

Protect your market shares

  • If your systems fail, the competition can use this as an opportunity to steal

We consistently fight product piracy

  • We register all property rights worldwide: patents, utility models, brands and copyrights.
  • We monitor the registration of all industrial property rights worldwide.
  • We appeal, take legal action and issue warnings in reference to industrial property rights.
  • We also take action against product piracy at trade fairs.
  • We apply a QR code to all compressors and the packaging of all spare parts, which users can scan with the BITZER SPOT app to verify the authenticity of the product.
  • Do not place your trust in counterfeit products – choose the innovation, quality, efficiency, safety and reliability of BITZER Original products
.

  • Protect your Systems

    Protect your systems from fake products. The consequences are severe:

    System damage

    • A counterfeit spare part or an oil with different ingredients from those prescribed can damage compressors and entire systems.

    Loss of warranty

    • Only the original can protect you. Even a single counterfeit spare part can damage an original product. Anyone who uses counterfeit products risks losing their warranty protection and may even have to bear all the costs of repair.

    Loss of services

    • Only BITZER Original products are eligible for BITZER services. We do not repair any counterfeits.

    High costs resulting from production losses

    • Counterfeits can damage your system and business. In addition to repair costs, an inactive system can also result in downtimes and production losses.

    Inefficient operation

    • Even if your system is not visibly damaged from the start, copies never match the performance and efficiency of BITZER Original products. The results can include inefficiency, unnecessary costs and damaged goods.

    Your reputation is valuable

    • Your reputation can suffer if your business comes to a standstill. Protect your reputation with original products. Your customers and partners rely on you.

    Protect your market shares

    • If your systems fail, the competition can use this as an opportunity to steal

  • Fight Product Piracy

    We consistently fight product piracy

    • We register all property rights worldwide: patents, utility models, brands and copyrights.
    • We monitor the registration of all industrial property rights worldwide.
    • We appeal, take legal action and issue warnings in reference to industrial property rights.
    • We also take action against product piracy at trade fairs.
    • We apply a QR code to all compressors and the packaging of all spare parts, which users can scan with the BITZER SPOT app to verify the authenticity of the product.
    • Do not place your trust in counterfeit products – choose the innovation, quality, efficiency, safety and reliability of BITZER Original products
    .

Useful downloads on the topic

Originals- Only from BITZER ( 265 KB )
BITZER - AGAINST PRODUCT PIRACY ( 272 KB )
BITZER - ORIGINAL SPARE PARTS ( 444 KB )
Accessories and oils ( 444 KB )
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